Library Delivery 2.0: Delivering Library Materials in the Age of NetFlix

An article in TechEssence.info discusses how Netflix and similar services are shaping expectations about product delivery, which in turn are driving libraries to rethink how items are delivered to their customers. Library Delivery 2.0 refers to the idea of delivering library materials into the user’s hands in a way that is personalized, convenient and fast. Library Delivery 2.0 builds on the concept of Library 2.0, a concept of a very different library service that operates according to the expectations of today’s library users.